{"id":4214,"date":"2025-05-06T11:11:43","date_gmt":"2025-05-06T09:11:43","guid":{"rendered":"https:\/\/staging.fiveguys.es\/centre-de-suport\/preguntes-frequents\/"},"modified":"2026-05-06T10:44:19","modified_gmt":"2026-05-06T08:44:19","slug":"preguntes-frequents","status":"publish","type":"page","link":"https:\/\/www.fiveguys.es\/ca\/centre-de-suport\/preguntes-frequents\/","title":{"rendered":"Preguntes freq\u00fcents"},"content":{"rendered":"\n<div class=\"hero-page-banner-block wp-block-five-guys-blocks-hero-page-banner\" data-comname=\"hero-page-banner\">\n    <header \n        class=\"hero-page-banner section--has-paper-border\"\n        style=\"background-image: url(https:\/\/www.fiveguys.es\/wp-content\/themes\/five-guys\/assets\/img\/backgrounds\/hero-bkg-pattern.jpg); background-size: cover; background-position: center;\"\n        data-featured-image=\"\"\n        data-random-border-width=\"98rem\"\n    >\n        <div class=\"wrap wrap--wide\">\n                            <h1>FREQUENTLY ASKED QUESTIONS<\/h1>\n                        \n                            <p>Find answers to some of the most asked questions<\/p>\n                    <\/div>\n    <\/header>\n<\/div>\n\n\n\n<nav class=\"navigation--toc\" data-comname=\"table-of-contents\" aria-label=\"Table of Contents\" role=\"navigation\"><div class=\"toc-header\"><h2>FAQS<\/h2><\/div><div class=\"toc-body\"><div class=\"toc-body-inner\"><ol role=\"list\">\n<li class=\"toc-item\"><a href=\"#faq-most-popular\">el m\u00e9s popular<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-menu\">men\u00fa<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-nutrition-allergen\">informaci\u00f3 nutricional i d\u2019al\u00b7l\u00e8rgens<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-location\">Ubicaci\u00f3<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-ordering\">Comandes<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-app\">Aplicaci\u00f3<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-company\">Empresa<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-careers\">oportunitats de feina<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faqs-gift-cards\">targetes regal<\/a><\/li>\n\n\n\n<li class=\"toc-item\"><a href=\"#faq-contact-us\">contacte<\/a><\/li>\n<\/ol><\/div><\/div><\/nav>\n\n\n\n<section class=\"section section--content section--medium is-header-disabled is-footer-disabled color-option-1 section--has-paper-border\" data-random-border-width=\"98rem\" data-comname=\"section-content\"><div class=\"wrap wrap--limited\">\n<header class=\"section-header section-header--limited\">\n<h2 class=\"wp-block-heading\"><\/h2>\n<\/header>\n\n\n\n<div class=\"content-stack\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-most-popular\">El m\u00e9s popular<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"El m\u00e9s popular, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com puc comprar cacauets de Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Degut a q\u00fcestions relacionades amb les al\u00b7l\u00e8rgies transmeses per l\u2019aire, els cacauets no es poden emportar ni tampoc es poden comprar.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">En quins pa\u00efsos hi ha restaurants de Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Des de maig de 2025 tenim m\u00e9s de 1980 restaurants en m\u00e9s de 25 pa\u00efsos! Som als Estats Units, Canad\u00e0, Anglaterra, Esc\u00f2cia, Gal\u00b7les, Irlanda, Irlanda del Nord, Austr\u00e0lia, \u00c0ustria, Bahrain, B\u00e8lgica, Xina, Fran\u00e7a, Alemanya, Hong Kong, It\u00e0lia, Kuwait, Luxemburg, Macau, Mal\u00e0isia, Pa\u00efsos Baixos, Qatar, Rep\u00fablica de Corea, Ar\u00e0bia Saudita, Singapur, Espanya, Su\u00e8cia, Su\u00efssa i Emirats \u00c0rabs Units.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 als restaurants Five Guys sempre hi ha m\u00fasica?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys, la m\u00fasica ha format part de la cultura des que vam obrir les portes del nostre primer restaurant el 1986. \n\nLa m\u00fasica que fem sonar fa que l\u2019experi\u00e8ncia sigui animada no nom\u00e9s per als nostres clients, sin\u00f3 tamb\u00e9 per al nostre personal. La m\u00fasica alta mant\u00e9 els nostre personal feli\u00e7 i motivat, i aix\u00f2 els permet oferir un menjar i un servei fant\u00e0stics.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys teniu algun programa d&#039;aniversaris?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Ara mateix no disposem d&#8217;un programa espec\u00edfic per a aniversaris. No obstant aix\u00f2, et desitgem un feli\u00e7 aniversari!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 hi ha greix a la meva bossa?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les nostres patates fregides es remullen amb aigua durant la seva preparaci\u00f3. Per aix\u00f2 absorbeixen menys oli quan es cuinen, deixant-ne restes a la part de fora.\n\nTingues en compte tamb\u00e9 que servim les patates fregides en un got obert, amb una cullerada extra per si de cas, i de vegades hi podries veure una mica de greix. Tamb\u00e9&#8230; Recorda\u2019t de deixar la bossa oberta perqu\u00e8 les patates no quedin humides!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quina \u00e9s la millor manera de reescalfar les patates sobrants?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les patates fregides sobrants queden molt b\u00e9 reescalfades al forn (o fregidora d\u2019aire). Segons Chad Murrell, un dels Five Guys, n\u2019hi ha prou amb en posar-les en un forn a 350 graus durant uns 10-15 minuts. A m\u00e9s, tamb\u00e9 pots provar aquestes sobrants en forma de croquetes, fregir-les a casa, o fins i tot per farcir una truita.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">On va apar\u00e8ixer el primer restaurant Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Els primer Five Guys es va obrir el 1986 a Arlington, Va., just als afores de Washington, DC.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">La persona que em va atendre va afegir un extra de patates fregides a la meva bossa, \u00e9s normal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Oferir un extra de patates fregides ha estat una tradici\u00f3 a Five Guys des que vam obrir les nostres portes el 1986.\n\nGaudeix d&#8217;aquest extra o comparteix-lo amb els teus amics! Les patates fregides que et sobrin les pots reaprofitar i quedaran b\u00e9; nom\u00e9s cal posar-les al forn (o fregidora d\u2019aire) l&#8217;endem\u00e0.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">He de demanar que la meva hamburguesa estigui feta?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys servim les nostres hamburgueses ben cuites. En coure totes les nostres hamburgueses fins quedar sucoses i fetes, aconseguim dos objectius: 1) Assegurem un producte uniforme i 2) Complim o excedim els est\u00e0ndards de codi sanitari per a la carn de bov\u00ed. Entenem que hi ha diferents opinions sobre quin \u00e9s el grau de cocci\u00f3 d\u2019una hamburguesa per aconseguir un sabor \u00f2ptim. La nostra opini\u00f3 \u00e9s que les nostres hamburgueses tenen un millor gust si queden sucoses i estan fetes.\n\nNo obstant aix\u00f2, els teus comentaris s\u00f3n importants, aix\u00ed que no dubtis a contactar amb nosaltres des de la p\u00e0gina de contacte si vols compartir la teva opini\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys cuineu amb oli de cacauet?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Utilitzem oli de cacauet 100 % refinat per fregir les nostres patates fregides, un oli que cont\u00e9 nom\u00e9s conservants suficients (menys del 0,004 %) perqu\u00e8 l\u2019oli no faci escuma durant la cocci\u00f3. Es menys probable que l&#8217;oli de cacauet refinat pugui provocar reaccions al\u00b7l\u00e8rgiques que l&#8217;oli premsat en fred.\n\nPer a persones amb al\u00b7l\u00e8rgies als cacauets, l&#8217;oli de cacauet altament refinat es considera una alternativa segura per a finalitats culin\u00e0ries i diet\u00e8tiques. No obstant aix\u00f2, no podem garantir que l\u2019oli no produeixi cap reacci\u00f3. \u00c9s recomanable que ho preguntis al teu metge de cap\u00e7alera abans del consum si tens alguna preocupaci\u00f3.\n\nA m\u00e9s, no podem garantir que no hi hagi cap contaminaci\u00f3 creuada amb altres productes, ja que els cacauets i l\u2019oli de cacauet juguen un paper important a la nostra marca i els nostres processos cocci\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc demanar les meves patates fregides amb m\u00e9s cruixent?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys venim preparant patates fregides de la mateixa manera des de 1986. La manera en qu\u00e8 preparem les nostres patates \u00e9s una signatura de la nostra marca. Pretenem oferir un producte uniforme i de qualitat perqu\u00e8 els nostres clients en puguin gaudir.\n\nCreiem que el millor sabor per a les nostres patates fregides consisteix en un exterior fort i un interior com si fossin fetes al forn. En preparar les nostres patates fregides d\u2019una determinada manera, som capa\u00e7os de mantenir aquest est\u00e0ndard uniforme a tos els nostres restaurants.\n\nPer aquest motiu, els nostres restaurants no poden fer les patates fregides de cap altra manera.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 Five Guys fa servir bosses de paper?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys sempre hem estat fan\u00e0tics de la qualitat mantenint tota la resta senzilla! Oferir bosses de paper no nom\u00e9s simplifica la feina als nostres restaurants, sin\u00f3 que tamb\u00e9 fa anar m\u00e9s r\u00e0pid el servei i redueix confusions a les nostres cuines.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 Five Guys ofereix cacauets gratis?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Servir cacauets gratis va comen\u00e7ar com una manera de fer que els clients passessin l\u2019estona mentre esperaven les seves hamburgueses i patates fregides (ja fa temps, abans que hi hagu\u00e9s tel\u00e8fons intel\u00b7ligents!). Va ser un \u00e8xit tal que es va convertir en una tradici\u00f3 de Five Guys i encara avui els nostres restaurants serveixen cacauets com aperitiu.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-menu\">Men\u00fa<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Men\u00fa, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys tornareu a oferir cacauets sense sal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Ara mateix nom\u00e9s oferim cacauets salats. Actualment no tenim plans per tornar a oferir cacauets sense sal.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys serviu begudes alcoh\u00f2liques?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    <p>Servim Corona, Budweiser i All Day IPA en determinats restaurants d\u2019Espanya.<\/p>\n                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quant pesen les nostres hamburgueses?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les nostres patties preparades a m\u00e0 pesen uns 102 grams (3,6 unces) abans de coure-les. L&#8217;hamburguesa normal ve amb 2 patties, aix\u00ed que 204 grams de deliciosa carn!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">El sandvitx de verdures Five Guys \u00e9s una hamburguesa vegetal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    El nostre sandvitx de verdures no \u00e9s una hamburguesa vegetal, per\u00f2 pot ser una barreja del que vulguis. Tria qualsevol combinaci\u00f3 de les nostres guarnicions i afegeix formatge amb suplement.\n\nLa nostra mescla de verdures habitual inclou enciam, tom\u00e0quet, cebes a la planxa, xampinyons a la planxa i pebrots verds amb o sense formatge.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 els panets de vegades queden humits?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Torrem el pa perqu\u00e8 sigui una base s\u00f2lida per a les nostres hamburgueses, per\u00f2 algunes guarnicions i condiments poden fer que quedi humit. Si consideres que aix\u00f2 \u00e9s un problema de qualitat i no com a resultat de les guarnicions, posa\u2019t en contacte amb nosaltres perqu\u00e8 puguem abordar-lo!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 Five Guys utilitza paper d\u2019alumini per embolicar les hamburgueses?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    En els nostres m\u00e9s de 30 anys d&#8217;elaboraci\u00f3 d&#8217;hamburgueses, hem sabut que el paper de l\u2019alumini facilita que el menjar retingui m\u00e9s calor, el que significa que \u00e9s m\u00e9s calent, i tamb\u00e9 m\u00e9s tendre, quan arriba a les teves mans!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">He de demanar que la meva hamburguesa estigui feta?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys servim les nostres hamburgueses ben cuites. En coure totes les nostres hamburgueses fins quedar sucoses i fetes, aconseguim dos objectius: 1) Assegurem un producte uniforme i 2) Complim o excedim els est\u00e0ndards de codi sanitari per a la carn de bov\u00ed. Entenem que hi ha diferents opinions sobre quin \u00e9s el grau de cocci\u00f3 d\u2019una hamburguesa per aconseguir un sabor \u00f2ptim. La nostra opini\u00f3 \u00e9s que les nostres hamburgueses tenen un millor gust si queden sucoses i estan fetes.\n\nNo obstant aix\u00f2, els teus comentaris s\u00f3n importants, aix\u00ed que no dubtis a contactar amb nosaltres des de la p\u00e0gina de contacte si vols compartir la teva opini\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc demanar les meves patates fregides amb m\u00e9s cruixent?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys venim preparant patates fregides de la mateixa manera des de 1986. La manera en qu\u00e8 preparem les nostres patates \u00e9s una signatura de la nostra marca. Pretenem oferir un producte uniforme i de qualitat perqu\u00e8 els nostres clients en puguin gaudir.\n\nCreiem que el millor sabor per a les nostres patates fregides consisteix en un exterior fort i un interior com si fossin fetes al forn. En preparar les nostres patates fregides d\u2019una determinada manera, som capa\u00e7os de mantenir aquest est\u00e0ndard uniforme a tos els nostres restaurants.\n\nPer aquest motiu, els nostres restaurants no poden fer les patates fregides de cap altra manera.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quin tipus de formatge utilitza Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A les nostres hamburgueses, sandvitxos i hot dogs fem servir Cheddar d&#8217;estil americ\u00e0.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Les guarnicions de Five Guys s\u00f3n acabades de fer?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Fes una aposta! Totes les nostres guarnicions es preparen di\u00e0riament. Res \u00e9s congelat. Tria entre 15 guarnicions gratis, tens centenars de milers de combinacions! Les possibilitats s\u00f3n gaireb\u00e9 infinites.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com es preparen les hamburgueses a Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les nostres hamburgueses es preparen al moment. Les patties es fan a la planxa i es cuinen fins que queden ben fetes i sucoses. No ens veur\u00e0s utilitzant rellotges per comptar el temps de cocci\u00f3, ens guiem nom\u00e9s pels nostres ulls per saber quan una hamburguesa est\u00e0 feta.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 a Five Guys fem servir oli de cacauet?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Utilitzem oli de cacauet per fregir les nostres patates fregides perqu\u00e8 creiem que aporta el sabor m\u00e9s \u00f2ptim per a gaudir d\u2019una queixalada perfecta, a l\u2019estil Boardwalk. Les nostres patates fregides s\u00f3n l\u2019\u00fanic producte del men\u00fa cuinat amb oli de cacauet.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com fa Five Guys les patates fregides?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Com tots els articles del men\u00fa, les nostres patates fregides estan fetes al moment. Les nostres patates es tallen al moment, es remullen amb aigua i les fregim NOM\u00c9S amb oli refinat de cacauet amb fregidores on no s\u2019hi cuina absolutament res m\u00e9s. Tamb\u00e9 fregim les patates fregides dues vegades per assegurar-nos que queden fortes a la part de fora i imitem una textura triturada a la part de dins.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Five Guys ofereix batuts de llet?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed!\n\nEls nostres batuts es preparen a m\u00e0 i es poden personalitzar amb qualsevol dels nostres 11 mix-ins.\n\nParteix d\u2019una base de vainilla original i afegeix tants mix-ins com vulguis; et recomanem un m\u00e0xim de 4 sabors per aconseguir una mescla perfecta. Actualment oferim: Canyella, Reese&#8217;s, galetes Oreo\u00ae, vainilla, xocolata, Biscoff\u00ae, mantega de cacauet, caramel salat, maduixa, pl\u00e0tan i bac\u00f3.\n\nfes una ullada a sabors nous i emocionants!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quines mides tenen els batuts?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    El nostre batut de llet t\u00e9 2 mides. El batut de mida normal \u00e9s de 383 ml, mentre que el batut petit \u00e9s de 239 ml. Pots triar tants dels nostres mix-ins com vulguis sense cap cost addicional!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">De quina mida s\u00f3n les begudes?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Oferim una mida de beguda de 655 ml.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 Five Guys no condimenta les seves hamburgueses?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Creiem que la carn de bov\u00ed que servim \u00e9s prou sucosa i gustosa i que, per tant, no cal condimentar-la. Si vols afegir sal i pebre a la teva hamburguesa, fes servir els sobrets que trobar\u00e0s a les estacions de condiments.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 a Five Guys aixafem\/aplanem les hamburgueses?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Anomenem aquest proc\u00e9s &#8220;anivellament&#8221;, i ho fem des que vam obrir el nostre primer restaurant el 1986! L\u2019anivellament no nom\u00e9s facilita donar forma a l\u2019hamburguesa, sin\u00f3 que tamb\u00e9 garanteix que la cocci\u00f3 sigui uniforme i ben feta.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Coeu les hamburgueses amb oli de cacauet?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les hamburgueses de Five Guys es fan a la planxa sense fer servir oli. De fet, el nostre menjar el fem a la planxa utilitzant nom\u00e9s els greixos naturals i sucs de la carn d\u2019hamburguesa.\n\nL\u2019\u00fanic producte dels nostres restaurants elaborat amb oli refinat de cacauet s\u00f3n les patates fregides que servim.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-nutrition-allergen\">Men\u00fa infantil<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Men\u00fa infantil, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per a quines edats est\u00e0 pensat men\u00fa Infantil?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    El men\u00fa infantil de Five Guys est\u00e0 destinat a infants de 12 anys i m\u00e9s petits.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">El men\u00fa infantil ve amb una joguina o premi?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    El men\u00fa infantil no ve amb cap joguina ni premi. No obstant aix\u00f2, tenim llapis de colors i targetes postals per dibuixar als restaurants. Aix\u00f2 podr\u00e0s deixar que la seva creativitat destaqui!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Es pot repetir de Mini Drink al men\u00fa infantil?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed, la Mini Drink del men\u00fa infantil es pot repetir a la teva visita al restaurant.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc intercanviar parts del men\u00fa infantil per una altra cosa?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    El men\u00fa infantil \u00e9s un men\u00fa tancat i els seus components no es poden intercanviar per una altra cosa.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc demanar guarnicions addicionals com a part del men\u00fa infantil?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Pots afegir qualsevol combinaci\u00f3 de qu\u00e8txup, maionesa i mostassa. No es poden afegir altres guarnicions.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys ofereixen men\u00fas infantils?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed. Hem introdu\u00eft un men\u00fa infantil per temps limitat als nostres restaurants del Regne Unit (exclou Irlanda del Nord).\n\nA partir de 7,00 \u00a3, el menjar inclou:\n\n\u2022 Una elecci\u00f3 d&#8217;una hamburguesa petita, Hot Dog o formatge a la planxa amb una elecci\u00f3 de guarnicions de qu\u00e8txup, maionesa o mostassa. Pots afegir formatge o bac\u00f3 pagant un suplement.\n\u2022 Mini Fries (patates fregides salades o Cajun)\n\u2022 Beguda petita o aigua Innocent amb sucs\n\nPots substituir l&#8217;opci\u00f3 de beguda per un Little Shake amb un c\u00e0rrec extra!\n\nMen\u00fa infantil disponible per demanar al restaurant, recollida i lliurament en l\u00ednia (els preus poden variar depenent del lliurament).\n\nPer a m\u00e9s informaci\u00f3, fes clic aqu\u00ed.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-nutrition-allergen\">Informaci\u00f3 nutricional i d\u2019al\u00b7l\u00e8rgens<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Aspectes nutricionals i al\u00b7l\u00e8rgens, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Fa servir Five Guys conservants al seu menjar?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    No! Ens enorgullim de fer servir productes aut\u00e8ntics i frescos que preparem i cuinem a diari. Gr\u00e0cies a aix\u00f2, no trobar\u00e0s cap congelador als nostres locals, nom\u00e9s frigor\u00edfics                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quins al\u00b7l\u00e8rgens t\u00e9 el menjar de Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    <div id=\"accordion-region-5-2\" class=\"accordion-content\" role=\"region\" aria-labelledby=\"accordion-button-5-2\">\n<div class=\"content-stack\">\n\nTots els al\u00b7l\u00e8rgens, ingredients i recomptes de calories del menjar que ofereix Five Guys estan publicats a la nostra <a href=\"https:\/\/media.fiveguys.com\/es\/2025\/11\/FGES_ES_allergen-ingredients_digital-SP_A4_20251014.pdf\" target=\"_blank\" rel=\"noopener\">guia<\/a> Aspectes nutricionals i al\u00b7lergens.\n\n<\/div>\n<\/div>\n<h3 class=\"accordion-title\"><\/h3>                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">On puc trobar els ingredients del vostre men\u00fa?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Tots els al\u00b7l\u00e8rgens, ingredients i recomptes de calories del menjar que ofereix Five Guys estan publicats a la nostra <a href=\"https:\/\/media.fiveguys.com\/es\/2025\/11\/FGES_ES_allergen-ingredients_digital-SP_A4_20251014.pdf\">guia<\/a> Aspectes nutricionals i al\u00b7lergens.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Five Guys serveix panets sense gluten?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    No. Els panets Five Guys es couen di\u00e0riament i es lliuren acabats de fer als nostres restaurants seguint una recepta pr\u00f2pia que cont\u00e9 gluten. No podem modificar la nostra recepta per adaptar-la a les al\u00b7l\u00e8rgies al gluten.\n\nOferim opcions modificades per a clients amb sensibilitat al gluten. Pots demanar qualsevol hamburguesa o Hot Dog sense el panet, ja sigui amb un embolcall d\u2019enciam o servits en un bol sense panet. Tamb\u00e9 pots portar el teu propi pa sense gluten, ja que l&#8217;hamburguesa \u00e9s f\u00e0cil de transferir! No obstant aix\u00f2, tingues en compte que a causa de les precaucions de seguretat aliment\u00e0ria, no podem preparar el teu menjar amb el teu pa.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 a Five Guys servim cacauets?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Servir cacauets gratis va comen\u00e7ar com una manera de fer que els clients passessin l\u2019estona mentre esperaven les seves hamburgueses i patates fregides (ja fa temps, abans que hi hagu\u00e9s tel\u00e8fons intel\u00b7ligents!). Va ser un \u00e8xit tal que es va convertir en una tradici\u00f3 de Five Guys i encara avui els nostres restaurants serveixen cacauets com aperitiu.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Els restaurants Five Guys ofereixen cacauets?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed, els nostres restaurants d\u2019Espanya ofereixen cacauets gratis. Degut a la ubicaci\u00f3 d&#8217;alguns dels nostres restaurants, els cacauets poden no estar disponibles per reduir el risc d&#8217;al\u00b7l\u00e8rgies transmeses per l&#8217;aire.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Teniu informaci\u00f3 sobre nutrici\u00f3 i al\u00b7l\u00e8rgens?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed! Accedeix a l&#8217;\u00faltima informaci\u00f3 sobre nutrici\u00f3 i al\u00b7l\u00e8rgens de Five Guys.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Five Guys \u00e9s segur per a persones amb al\u00b7l\u00e8rgies als fruits secs?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les nostres patates fregides estan fetes a l\u2019estil \u201cBoardwalk\u201d, que significa que es tallen a m\u00e0 al lloc, cada dia i es fregeixen amb oli refinat de cacauet en un proc\u00e9s de 3 passos: precocci\u00f3, refredament i cocci\u00f3 final. Les qualitats d\u2019escalfament i la textura de l&#8217;oli de cacauet permeten que aquest proc\u00e9s funcioni sense problemes i aconsegueixi la qualitat que coneixem. Creiem que l\u2019oli de cacauet compleix el perfil de sabor que busquem.\n\nDisposem d&#8217;un mix-in de mantega de cacauet per als batuts que trobar\u00e0s juntament amb la resta de sabors disponibles a la nostra estaci\u00f3 de batuts de llet. Tots els batuts de llet es preparen amb un \u00fanic batedor que es neteja despr\u00e9s de cada \u00fas amb higienitzadors i els PPM adients. Malauradament no podem servir batuts de llet aptes per a persones al\u00b7l\u00e8rgiques.\n\nEn alguns dels nostres restaurants tamb\u00e9 disposem de caixes obertes de cacauets pelats a la zona de menjador com a cortesia per als nostres clients.\n\nLes nostres hamburgueses, hot dogs i sandvitxos no es cuinen amb productes derivats de fruits secs. No obstant aix\u00f2, sempre hi ha el risc de contaminaci\u00f3 creuada, aix\u00ed que aconsellem que facis saber al nostre personal si pateixes alguna al\u00b7l\u00e8rgia abans de demanar a la caixa.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Les patties d&#039;hamburguesa Five Guys tenen additius?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    La carn de bov\u00ed de les nostres hamburgueses t\u00e9 una proporci\u00f3 80\/20 de carn magra trinxada de vedella sense additius ni farciments! No t\u00e9 gluten i no cont\u00e9 pa ratllat, farina, salsa de soja ni cap mena d\u2019esp\u00e8cia.\n\nNo obstant aix\u00f2, tingues en compte que no podem garantir cap contaminaci\u00f3 creuada, aix\u00ed que sigues prudent a l\u2019hora de demanar.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Les patates fregides de Five Guys tenen gluten?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les patates fregides de Five Guys, tant les salades com les Cajun, no contenen gluten. Les nostres patates es tallen al moment, es remullen amb aigua i les fregim NOM\u00c9S amb oli refinat de cacauet amb fregidores on no s\u2019hi cuina absolutament res m\u00e9s.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-location\">Ubicaci\u00f3<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Ubicaci\u00f3, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">On puc trobar els horaris?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Visita la nostra p\u00e0gina Ubicacions per trobar informaci\u00f3 del restaurant que vols. Tamb\u00e9 pots trobar els nostres horaris buscant a Google amb la teva ubicaci\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">On obrireu nous restaurants de Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Five Guys segueix obrint noves ubicacions arreu del m\u00f3n! Segueix-nos a les xarxes socials per a m\u00e9s informaci\u00f3 sobre noves obertures dels nostres restaurants.\n\nPer a noves ubicacions a Espanya, consulta la nostra secci\u00f3 \u201cProperament\u201d a la p\u00e0gina Ubicacions.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com puc rebre una donaci\u00f3 de Five Guys? Feu donacions?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Visita la nostra p\u00e0gina de contacte i envia una sol\u00b7licitud d\u2019informaci\u00f3 sobre \u201cRecaptaci\u00f3 de fons\u201d. Un membre del nostre equip es posar\u00e0 en contacte si podem contribuir a la teva recaptaci\u00f3 de fons!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quan obrir\u00e0 Five Guys algun restaurant a la meva zona?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Consulta la secci\u00f3 \u201cProperes obertures\u201d a la nostra p\u00e0gina Ubicacions per veure els propers restaurants. Les dates d&#8217;obertura es donen a con\u00e8ixer normalment 1 setmana abans de la data oficial d&#8217;obertura.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-ordering\">Comandes<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Comandes, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com es fa una comanda Click &amp; Collect?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Pots fer la teva comanda en l\u00ednia i recollir-la al restaurant amb el nostre servei Click &amp; Collect. Fes una comanda al nostre web aqu\u00ed o a la nostra aplicaci\u00f3 aqu\u00ed per evitar cues, fant\u00e0stic quan est\u00e0s mort de gana i no pots esperar!                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Five Guys ofereix serveis de lliurament?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed. Oferim el lliurament de Five Guys a trav\u00e9s dels nostres socis de repartiment: Glovo, Just Eat i Uber Eats. Pots trobar una ubicaci\u00f3 propera <a href=\"https:\/\/restaurantes.fiveguys.es\/index.html\">aqu\u00ed<\/a> per fer una comanda a trav\u00e9s de la seva aplicaci\u00f3. Selecciona la icona de soci pertinent a la p\u00e0gina Restaurants per anar-hi. Per qu\u00e8 no demanar el lliurament a domicili aquells dies en qu\u00e8 et faci mandra cuinar?                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 he d\u2019esperar tot i fer una comanda amb antelaci\u00f3?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Sabem que pot ser frustrant haver d\u2019esperar per una comanda feta en l\u00ednia, per\u00f2 aix\u00f2 nom\u00e9s pot passar quan la comanda inclou patates fregides. Esperem que arribis per a fregir les patates per tal de garantir que puguis gaudir-ne tot just acabades de fer!                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-app\">Aplicaci\u00f3<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Aplicaci\u00f3, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Five Guys t\u00e9 alguna aplicaci\u00f3?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed. A Five Guys disposem d&#8217;una aplicaci\u00f3 per a comandes Click &amp; Collect. Pots crear un compte per repetir comandes anteriors i desar les teves combinacions preferides per a agilitzar futures comandes. Descarrega&#8217;t l&#8217;aplicaci\u00f3 Five Guys.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-company\">Empresa<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Empresa, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quina \u00e9s l\u2019origen de Five Guys?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    La fam\u00edlia Murrell va fundar Five Guys el 1986 a Virg\u00ednia del Nord. Com diu la hist\u00f2ria, Jerry i Janie Murrell van preguntar als seus quatre fills si volien anar a la universitat o engegar un negoci, i van decidir provar de muntar un negoci i la fam\u00edlia va obrir una petita hamburgueseria amb menjar per emportar a Arlington. La not\u00edcia de l\u2019obertura del restaurant es va estendre r\u00e0pidament i abans de saber-ho, no nom\u00e9s es va incorporar un cinqu\u00e8 germ\u00e0 al grup familiar (d&#8217;aqu\u00ed Five Guys) sin\u00f3 que el negoci ja es va enlairar. I la resta, com sol dir-se, ja \u00e9s hist\u00f2ria.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">A Five Guys ofereixen premis o tenen algun programa de fidelitzaci\u00f3?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Five Guys no ofereix actualment premis ni t\u00e9 cap programa de fidelitzaci\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Quina \u00e9s la hist\u00f2ria de Five Guys\/Com se us va acudir aquest nom?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Five Guys va comen\u00e7ar la seva recerca per redefinir el paisatge global del m\u00f3n de les hamburgueses el 1986 quan Jerry i Janie Murrell van preguntar a tres dels seus fills si volien engegar un negoci o anar a la universitat. Ara, tres d\u00e8cades despr\u00e9s d\u2019obrir el nostre primer restaurant a Arlington, VA., Five Guys, una cadena de restaurants de menjar r\u00e0pid\/informal, anomenada aix\u00ed pels cinc fills dels Murrell, ofereix hamburgueses, patates fregides a l\u2019estil cl\u00e0ssic i batuts de llet en m\u00e9s de 1700 restaurants de m\u00e9s de 25 pa\u00efsos.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Per qu\u00e8 la m\u00fasica a les botigues Five Guys \u00e9s tan forta?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    A Five Guys, la m\u00fasica ha format part de la cultura des que vam obrir les portes del nostre primer restaurant el 1986. \n\nLa m\u00fasica que fem sonar fa que l\u2019experi\u00e8ncia sigui animada no nom\u00e9s per als nostres clients, sin\u00f3 tamb\u00e9 per al nostre personal. La m\u00fasica alta mant\u00e9 els nostre personal feli\u00e7 i motivat, i aix\u00f2 els permet oferir un menjar i un servei fant\u00e0stics.\n\nNaturalment, mai volem que els nostres clients se sentin inc\u00f2modes o ofesos. Si et molesta el volum del restaurant quan ens facis una visita, posa\u2019t en contacte amb nosaltres des de la p\u00e0gina Contacte.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-real-estate\">Targetes regal<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Targeta regal, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com rebo la meva targeta regal digital despr\u00e9s de comprar?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Un cop fet el pagament, rebr\u00e0s un correu electr\u00f2nic de confirmaci\u00f3 sobre la teva comanda i la targeta regal digital s&#8217;enviar\u00e0 per correu electr\u00f2nic a l\u2018adre\u00e7a que hagis indicat a l\u2019hora de fer el pagament (el dia de la comanda o la data seleccionada).\n\nEl correu electr\u00f2nic de la targeta regal digital inclour\u00e0 una c\u00f2pia digital de la targeta regal, un codi QR, el n\u00famero i n\u00famero de pin.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Qu\u00e8 passa si no he rebut la meva targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Si no has rebut un correu electr\u00f2nic amb teva targeta regal digital, consulta la carpeta de correu brossa tant del comprador com del destinatari.\n\nSi creus que l&#8217;adre\u00e7a de correu electr\u00f2nic del destinatari s&#8217;ha introdu\u00eft incorrectament, envia\u2019ns un missatge a la nostra p\u00e0gina \u201cInformaci\u00f3 sobre targetes regal\u201d perqu\u00e8 puguem solucionar-ho.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Cal activar les targetes regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    No, no cal activar la teva targeta f\u00edsica o digital, la pots utilitzar immediatament.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">On puc gastar la meva targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Les targetes regals normals i digitals es poden bescanviar per a compres en qualsevol de nostres restaurants a Espanya. Nom\u00e9s es poden utilitzar per a la compra d&#8217;articles de menjar i beguda al men\u00fa de Five Guys.\n\nLes targetes regal i les targetes regal digitals no es poden utilitzar a les comandes Click &amp; Collect o de lliurament a la vorera a la nostra aplicaci\u00f3 i al lloc web. No es poden utilitzar per a compres fetes mitjan\u00e7ant els nostres socis de repartiment.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com puc comprovar el saldo de la meva targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Hi ha diverses maneres de comprovar el saldo de les targetes regal normals i digitals.\n\nPresentant la targeta regal o indicant el n\u00famero a la caixa als nostres restaurants d\u2019Espanya.\nEnviant un missatge a la nostra p\u00e0gina de contacte a \u201cInformaci\u00f3 de targetes regal\u201d, juntament amb les dades corresponents. Un membre del nostre equip respondr\u00e0 el m\u00e9s aviat possible.\n\nNOM\u00c9S TARGETES REGAL DIGITALS: Consulta en l\u00ednia el saldo introduint les dades de la teva targeta a la p\u00e0gina de comprovaci\u00f3 de saldo.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Qu\u00e8 passa si la meva targeta regal no funciona al restaurant?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Si has tingut algun problema a l\u2019hora de bescanviar la teva targeta regal normal o digital, posa\u2019t en contacte amb nosaltres a la p\u00e0gina de contacte sota \u201cInformaci\u00f3 de targetes regal\u201d per trobar una soluci\u00f3.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">I si he perdut la meva targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Si una targeta regal normal o digital presenta algun problema de lectura, s\u2019ha eliminat, ha estat perduda, robada, s\u2019ha fet malb\u00e9 o s\u2019ha usat sense perm\u00eds, Five Guys no se\u2019n fa responsable. No podem substituir aquestes targetes regal.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc comprar targetes regal en lots?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Pots demanar fins a 5 targetes regal digitals des de la nostra web. Al restaurant dependr\u00e0 de l&#8217;estoc disponible.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc cancel\u00b7lar la meva targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Nom\u00e9s podem acceptar una cancel\u00b7laci\u00f3, devoluci\u00f3 o reembossament d\u2019una targeta regal o targeta regal digital comprada directament a trav\u00e9s de Five Guys en el termini de 14 dies de la compra, sempre que no hagis utilitzat cap fons de la targeta. Posa\u2019t en contacte amb nosaltres a la \u201cConsultes sobre targetes regal\u201d a la p\u00e0gina Contacte per presentar una sol\u00b7licitud de cancel\u00b7laci\u00f3 per escrit.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Envieu targetes regal per correu electr\u00f2nic?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    S\u00ed. Pots demanar targetes regal digitals visitant la nostra p\u00e0gina web.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Hi ha un valor m\u00ednim i m\u00e0xim per comprar una Targeta regal?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Totes les targetes regals i les targetes regal digitals tenen un valor m\u00ednim de compra de 5 \u20ac i un valor m\u00e0xim de 250 \u20ac.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"faq-contact-us\">Contacte<\/h3>\n\n\n\n<div class=\"faqs-by-category-block wp-block-five-guys-blocks-faqs-by-category\">\n            <div class=\"js-accordion accordion-block\"\n            role=\"group\"\n            aria-label=\"Contacte, Frequently Asked Questions.\">\n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Puc enviar una bona foto que tinc de Five Guys o de la meva visita?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    I tant! Ens encanta veure als nostres clients gaudint del nostre menjar.\n\nEtiqueta&#8217;ns senzillament en un post a les xarxes socials. Som a Instagram, TikTok i Facebook.                                            <\/div>\n                <\/div>\n                \n                                            \n                <h3 class=\"accordion-title\">\n                    <button type=\"button\">Com s\u2019emplena una enquesta al client?<\/button>\n                <\/h3>\n                \n                <div class=\"accordion-content\">\n                    <div class=\"content-stack\">\n                                                    Com puc contactar amb la seu de Five Guys a Espanya?\n\nPosa\u2019t en contacte enviant un tiquet a la nostra p\u00e0gina de contacte a \u201cOpinions dels clients\u201d. Un membre de l&#8217;equip es posar\u00e0 en contacte el m\u00e9s aviat possible.                                            <\/div>\n                <\/div>\n                \n                    <\/div>\n    <\/div>\n\n<\/div>\n\n\n\n<footer class=\"section-footer section-header--limited\">\n<p><\/p>\n<\/footer>\n<\/div><\/section>\n\n\n\n<section class=\"section section--content section--medium is-header-disabled is-footer-disabled color-option-1 is-style-double-dividers\" data-random-border-width=\"98rem\" data-comname=\"section-content\"><div class=\"wrap wrap--normal\">\n<header class=\"section-header section-header--limited\">\n<h2 class=\"wp-block-heading\"><\/h2>\n<\/header>\n\n\n\n<div class=\"content-stack\">\n<h3 class=\"wp-block-heading has-text-align-center\">Posa\u2019t en contacte<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><br>Ens encantaria tenir not\u00edcies teves! Posa\u2019t en contacte amb nosaltres si tens preguntes, comentaris o qualsevol altra cosa entremig.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fiveguys.es\/ca\/centre-de-suport\/contacte\/\">CONTACTE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<footer class=\"section-footer section-header--limited\">\n<p><\/p>\n<\/footer>\n<\/div><\/section>\n\n\n\n<section class=\"section section--block-group section--medium color-option-0\" data-random-border-width=\"98rem\">\n<header class=\"section-header section-header--limited\">\n<h3 class=\"wp-block-heading is-style-default\">Busques alguna cosa m\u00e9s?<\/h3>\n<\/header>\n\n\n\n<div class=\"section-blocks\">\n<section class=\"section section--column-page-cards section--no-padding color-option-1\" data-random-border-width=\"98rem\" data-comname=\"section-grid-cta-cards\"><div class=\"wrap wrap--wide\">\n<div class=\"l-columns l-columns--4 l-columns--gap-normal l-columns--align-normal\">\n<div class=\"l-column-item\">\n<div class=\"card-cta has-background-image\"><img loading=\"lazy\" decoding=\"async\" class=\"card-cta-bkg wp-image wp-image-2053\" src=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-customer-fb-1.jpg\" width=\"700\" height=\"520\" aria-hidden=\"true\" draggable=\"false\" alt=\"\" srcset=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-customer-fb-1.jpg 700w, https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-customer-fb-1-300x223.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><div class=\"card-cta-inner\">\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button--white\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.es\/ca\/centre-de-suport\/preguntes-frequents\/\">Preguntes Freq\u00fcents<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-cta has-background-image\"><img loading=\"lazy\" decoding=\"async\" class=\"card-cta-bkg wp-image wp-image-2051\" src=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-newsletter-2.jpg\" width=\"686\" height=\"520\" aria-hidden=\"true\" draggable=\"false\" alt=\"\" srcset=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-newsletter-2.jpg 686w, https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-newsletter-2-300x227.jpg 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><div class=\"card-cta-inner\">\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button--white\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.es\/ca\/butlleti-de-noticies\/\">Butllet\u00ed De Not\u00edcies<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-cta has-background-image\"><img loading=\"lazy\" decoding=\"async\" class=\"card-cta-bkg wp-image wp-image-2056\" src=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-franchise-2.jpg\" width=\"686\" height=\"520\" aria-hidden=\"true\" draggable=\"false\" alt=\"\" srcset=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-franchise-2.jpg 686w, https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-franchise-2-300x227.jpg 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><div class=\"card-cta-inner\">\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button--white\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.es\/ca\/centre-de-suport\/\">Centre De Suport<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"l-column-item\">\n<div class=\"card-cta has-background-image\"><img loading=\"lazy\" decoding=\"async\" class=\"card-cta-bkg wp-image wp-image-2055\" src=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-realestate-2.jpg\" width=\"686\" height=\"520\" aria-hidden=\"true\" draggable=\"false\" alt=\"\" srcset=\"https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-realestate-2.jpg 686w, https:\/\/www.fiveguys.es\/wp-content\/uploads\/sites\/35\/2025\/07\/04-realestate-2-300x227.jpg 300w\" sizes=\"auto, (max-width: 686px) 100vw, 686px\" \/><div class=\"card-cta-inner\">\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button--white\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.fiveguys.es\/ca\/informacio-nutricional-i-dal%c2%b7lergens\/\">Informaci\u00f3 Nutricional<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":4181,"menu_order":45,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-4214","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntes freq\u00fcents | Five Guys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fiveguys.es\/ca\/centre-de-suport\/preguntes-frequents\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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